Terms of service

OVERVIEW

Welcome to BambooFlex™. The terms "we", "us" 
and "our" refer to BambooFlex™. BambooFlex™ 
operates this store and website, including all 
related information, content, features, tools, 
products and services in order to provide you, 
the customer, with a curated shopping experience 
(the "Services"). BambooFlex™ is powered by 
Shopify, which enables us to provide the 
Services to you.

The below terms and conditions, together with 
any policies referenced herein (these "Terms of 
Service" or "Terms") describe your rights and 
responsibilities when you use the Services.

Please read these Terms of Service carefully, 
as they include important information about your 
legal rights and cover areas such as warranty 
disclaimers and limitations of liability.

By visiting, interacting with or using our 
Services, you agree to be bound by these Terms 
of Service and our Privacy Policy. If you do not 
agree to these Terms of Service or Privacy 
Policy, you should not use or access our 
Services.

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SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you 
represent that you are at least the age of 
majority in your state or province of residence, 
and you have given us your consent to allow any 
of your minor dependents to use the Services on 
devices you own, purchase or manage.

To use the Services, including accessing or 
browsing our online stores or purchasing any of 
the products or services we offer, you may be 
asked to provide certain information, such as 
your email address, billing, payment, and 
shipping information. You represent and warrant 
that all the information you provide in our 
stores is correct, current and complete and that 
you have all rights necessary to provide this 
information.

You are solely responsible for maintaining the 
security of your account credentials and for all 
of your account activity. You may not transfer, 
sell, assign, or license your account to any 
other person.

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SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate 
representation of our products and services in 
our online stores. However, please note that 
colors or product appearance may differ from how 
they may appear on your screen due to the type 
of device you use to access the store and your 
device settings and configuration.

We do not warrant that the appearance or quality 
of any products or services purchased by you 
will meet your expectations or be the same as 
depicted or rendered in our online stores.

All descriptions of products are subject to 
change at any time without notice at our sole 
discretion. We reserve the right to discontinue 
any product at any time and may limit the 
quantities of any products that we offer to any 
person, geographic region or jurisdiction, on a 
case-by-case basis.

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SECTION 3 - ORDERS

When you place an order, you are making an offer 
to purchase. BambooFlex™ reserves the right to 
accept or decline your order for any reason at 
its discretion. Your order is not accepted until 
BambooFlex™ confirms acceptance. We must receive 
and process your payment before your order is 
accepted. Please review your order carefully 
before submitting, as BambooFlex™ may be unable 
to accommodate cancellation requests after an 
order is accepted. In the event that we do not 
accept, make a change to, or cancel an order, we 
will attempt to notify you by contacting the 
email, billing address, and/or phone number 
provided at the time the order was made.

Your purchases are subject to return or exchange 
solely in accordance with our Refund Policy.

You represent and warrant that your purchases 
are for your own personal or household use and 
not for commercial resale or export.

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SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to 
change without notice. The price charged for a 
product or service will be the price in effect 
at the time the order is placed and will be set 
out in your order confirmation email. Unless 
otherwise expressly stated, posted prices do not 
include taxes, shipping, handling, customs or 
import charges.

Prices posted in our online stores may be 
different from prices offered in physical stores 
or in online or other stores operated by third 
parties. We may offer, from time to time, 
promotions on the Services that may affect 
pricing and that are governed by terms and 
conditions separate from these Terms. If there 
is a conflict between the terms for a promotion 
and these Terms, the promotion terms will govern.

You agree to provide current, complete and 
accurate purchase, payment and account 
information for all purchases made at our 
stores. You agree to promptly update your 
account and other information, including your 
email address, credit card numbers and 
expiration dates, so that we can complete your 
transactions and contact you as needed.

You represent and warrant that (i) the credit 
card information you provide is true, correct, 
and complete, (ii) you are duly authorized to 
use such credit card for the purchase, (iii) 
charges incurred by you will be honored by your 
credit card company, and (iv) you will pay 
charges incurred by you at the posted prices, 
including shipping and handling charges and all 
applicable taxes, if any.

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SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery 
delays. All delivery times are estimates only 
and are not guaranteed. We are not responsible 
for delays caused by shipping carriers, customs 
processing, or events outside our control. Once 
we transfer products to the carrier, title and 
risk of loss passes to you.

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SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all 
trademarks, brands, text, displays, images, 
graphics, product reviews, video, and audio, 
and the design, selection, and arrangement 
thereof, are owned by BambooFlex™, its 
affiliates or licensors and are protected by 
U.S. and foreign patent, copyright and other 
intellectual property laws.

These Terms permit you to use the Services for 
your personal, non-commercial use only. You 
must not reproduce, distribute, modify, create 
derivative works of, publicly display, publicly 
perform, republish, download, store, or transmit 
any of the material on the Services without our 
prior written consent.

BambooFlex™'s names, logos, product and service 
names, designs, and slogans are trademarks of 
BambooFlex™ or its affiliates or licensors. You 
must not use such trademarks without the prior 
written permission of BambooFlex™. Shopify's 
name, logo, product and service names, designs 
and slogans are trademarks of Shopify. All other 
names, logos, product and service names, 
designs, and slogans on the Services are the 
trademarks of their respective owners.

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SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer 
tools offered by third parties as part of the 
Services, which we neither monitor nor have any 
control nor input.

You acknowledge and agree that we provide access 
to such tools "as is" and "as available" without 
any warranties, representations or conditions of 
any kind and without any endorsement. We shall 
have no liability whatsoever arising from or 
relating to your use of optional third-party 
tools.

Any use by you of the optional tools offered 
through the site is entirely at your own risk 
and discretion and you should ensure that you 
are familiar with and approve of the terms on 
which tools are provided by the relevant 
third-party provider(s).

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SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and 
hyperlinks to websites provided or operated by 
third parties. We are not responsible for 
examining or evaluating the content or accuracy 
of any third-party materials or websites you 
choose to access. If you decide to leave the 
Services to access these materials or third 
party sites, you do so at your own risk.

We are not liable for any harm or damages 
related to your access of any third-party 
websites, or your purchase or use of any 
products, services, resources, or content on 
any third-party websites.

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SECTION 9 - RELATIONSHIP WITH SHOPIFY

BambooFlex™ is powered by Shopify, which 
enables us to provide the Services to you. 
However, any sales and purchases you make in 
our Store are made directly with BambooFlex™. 
By using the Services, you acknowledge and 
agree that Shopify is not responsible for any 
aspect of any sales between you and BambooFlex™, 
including any injury, damage, or loss resulting 
from purchased products and services. You hereby 
expressly release Shopify and its affiliates 
from all claims, damages, and liabilities arising 
from or related to your purchases and 
transactions with BambooFlex™.

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SECTION 10 - PRIVACY POLICY

All personal information we collect through the 
Services is subject to our Privacy Policy. By 
using the Services, you acknowledge that you 
have read our privacy policy.

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SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise 
transmit any ideas, suggestions, feedback, 
reviews, proposals, plans, or other content 
(collectively, "Feedback"), you grant us a 
perpetual, worldwide, sublicensable, 
royalty-free license to use, reproduce, modify, 
publish, distribute and display such Feedback 
in any medium for any purpose, including for 
commercial use.

You are solely responsible for any Feedback you 
make and its accuracy. We take no responsibility 
and assume no liability for any Feedback posted 
by you or any third-party.

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SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in 
the Services that contain typographical errors, 
inaccuracies or omissions. We reserve the right 
to correct any errors, inaccuracies or omissions 
at any time without prior notice.

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SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful 
purposes only. Prohibited uses include but are 
not limited to unlawful activity, intellectual 
property infringement, harassment, transmission 
of false information, spam, impersonation, or 
any conduct that restricts others' use of the 
Services.

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SECTION 14 - AGENTS

14.1 This section applies if you use, allow, 
enable, or cause the deployment of an Agent to 
access, use, or interact with any Services. 
"Agent" means any software or service that takes 
autonomous or semi-autonomous action on behalf 
of any person or entity without direct 
supervision.

14.2 No Agent may access or interact with 
Services unless it identifies itself and operates 
in strict accordance with the requirements in 
section 14.4.

14.3 We may limit, including by technical 
measures, whether and how any Agent accesses, 
uses, and interacts with Services.

14.4 Agents must identify themselves in all 
requests, not conceal or obfuscate their nature, 
respond truthfully to any question seeking to 
determine if interactions are from a human or 
computer, and not circumvent any measures 
intended to block or limit Agent access.

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SECTION 15 - TERMINATION

We may terminate this agreement or your access 
to the Services at any time without notice, and 
you will remain liable for all amounts due up 
to and including the date of termination.

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SECTION 16 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS OFFERED THROUGH 
THE SERVICES ARE PROVIDED 'AS IS' AND 'AS 
AVAILABLE' WITHOUT ANY REPRESENTATION, 
WARRANTIES OR CONDITIONS OF ANY KIND, EITHER 
EXPRESS OR IMPLIED.

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SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, 
BAMBOOFLEX™ SHALL NOT BE LIABLE FOR ANY 
INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR 
CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM 
YOUR USE OF THE SERVICES OR ANY PRODUCTS 
PROCURED THROUGH THE SERVICES.

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SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless 
BambooFlex™, Shopify, and our affiliates, 
partners, officers, directors, employees, agents, 
contractors, licensors, and service providers 
from any losses, damages, liabilities or claims 
arising out of your breach of these Terms, your 
violation of any law, or your use of the 
Services.

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SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to 
be unlawful or unenforceable, that provision 
will be enforced to the fullest extent permitted 
by law and the remainder of the Terms will 
continue in full force.

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SECTION 20 - WAIVER; ENTIRE AGREEMENT

These Terms of Service constitute the entire 
agreement between you and BambooFlex™ and 
govern your use of the Services.

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SECTION 21 - ASSIGNMENT

You may not assign this Agreement without our 
prior written consent. We may transfer or assign 
these Terms without consent or notice.

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SECTION 22 - GOVERNING LAW

These Terms shall be governed by and construed 
in accordance with the laws of the jurisdiction 
where BambooFlex™ is headquartered.

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SECTION 23 - HEADINGS

Headings are included for convenience only and 
do not limit or affect these Terms.

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SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update these Terms at 
any time. Changes will be effective on the date 
specified in the notice. Your continued use of 
the Services following any changes constitutes 
acceptance of those changes.

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SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be 
directed to our support team through the contact 
form on our website.

BambooFlex™
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]